ELEVEN LAB CONCEPT informs its esteemed clients that:

You accept the exchange of your articles, within a maximum period of 15 days from the date of purchase, as long as they have not been used and keep the original labels. The amount paid for the items will be returned through the same medium in which the payment was made.

In order to exchange any product it is essential to present the invoice and, in applicable cases, the card with which you have made the payment and the receipt of the transaction.

There is no change of underwear, swimwear, earrings, socks, glasses, hats, candles and perfumes nor of articles made to measure and / or modified at the customer's request.

No refunds.

This warranty is additional and does not affect any other Rights recognized by Consumers under Current Legislation



Available Click LDA

Collective person 514 356 081

Rua Do Ouro, nº 418

415-553 Porto